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    eSmart Bin

    Regional Privacy Schedule

    Additional privacy information for your region

    Version 1.3 · Effective and last updated: 17 October 2026

    This Regional Privacy Schedule (the "Schedule") provides the additional information promised by Section 12 of the eSmart Bin Privacy Policy. It applies in addition to the Privacy Policy; for a point governed by the law of your region, the entry for your region prevails. Capitalised terms have the meaning given in the Privacy Policy.

    The Services are provided by ESMART BIN GLOBAL LLP (LLPIN ACV-6643) — full company details are in our Legal Notice. Contact: privacy@esmartbin.com. The sections below add information for particular regions. If the Services are offered where you live and your country or territory has no section of its own, the "All other countries and territories" section applies to you.

    AUSTRALIA AND NEW ZEALAND

    We handle personal information with transparent collection, data minimisation, security, and access and correction on request (Privacy Policy, Section 10). We operate from India, and our service providers may store or process information in other countries where they run their services, including the United States and Singapore. Wherever it is handled, we require contractual protections. Complaints may be made to us first, then to the OAIC (Australia) or the Office of the Privacy Commissioner (New Zealand).

    For users in Australia, personalised advertising is off by default and is used only if you switch it on at Profile → Allow personalised ads. Non-personalised ads may still be shown.

    SINGAPORE

    Our Data Protection Officer, designated under section 11(3) of the Personal Data Protection Act 2012, can be contacted at:

    Data Protection Officer
    ESMART BIN GLOBAL LLP, C-816, Rajyash Rise, B/S Vishala Hotel, Sarkhej Road, Vejalpur, Ahmedabad 380007, Gujarat, India
    Email: privacy@esmartbin.com

    We answer access and correction requests as soon as reasonably possible, and tell you sooner if we need more than 30 days.

    We operate from India, and our systems and service providers are located there and in other countries where Microsoft, Google, GoDaddy and our third-party AI service providers run their services. Wherever your information is handled, contractual commitments require a standard of protection comparable to the Personal Data Protection Act 2012. If you are not satisfied with our response, you may escalate your complaint to the Personal Data Protection Commission (pdpc.gov.sg).

    UNITED STATES

    Depending on your state, you may have the right to know or access, correct, delete and obtain a portable copy of your personal information; to opt out of the "sale" or "sharing" of personal information, of targeted advertising and of certain profiling; and not to be discriminated against for exercising a right. We honour these rights for every US user regardless of state.

    We do not sell personal information for money. Where you permit personalised advertising, the disclosure of advertising identifiers to Google may be treated as a "sale", "sharing" or "targeted advertising" under some state laws. To opt out: switch off Profile → Allow personalised ads in the App, use Profile → Ad privacy options, decline the iOS App Tracking Transparency prompt, or use your Android advertising settings. Our webpages do not sell or share personal information and do not serve targeted advertising, so there is currently nothing for a Global Privacy Control (GPC) signal to switch off; if that changes, we will honour it before any such processing begins.

    Requests and appeals. Submit requests in the App or to privacy@esmartbin.com; we verify and respond within the period your state's law requires. If we refuse a request, you may appeal by replying to our decision message with "Appeal"; if the appeal is refused, you may contact the Attorney General of your state.

    INDIA

    Our Grievance Officer under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 can be contacted at:

    Grievance Officer
    ESMART BIN GLOBAL LLP, C-816, Rajyash Rise, B/S Vishala Hotel, Sarkhej Road, Vejalpur, Ahmedabad 380007, Gujarat, India
    Email: privacy@esmartbin.com

    Grievances are acknowledged promptly and resolved within one month of receipt.

    When the substantive obligations of the Digital Personal Data Protection Act, 2023 and its Rules commence, this section will be updated with the notice, consent and complaint information they require, including your right to approach the Data Protection Board of India.

    JAPAN

    We are ESMART BIN GLOBAL LLP, in India (address: Legal Notice). Purposes of use are in Sections 5 and 6 of the Privacy Policy. Free of charge, you may ask us to tell you the purpose of use of your personal information, or to disclose, correct, delete, stop using or stop providing it, in the App or at privacy@esmartbin.com (also for complaints). On request we will tell you without delay our company representative's name, our security measures and the countries where your information is handled. You may consult the Personal Information Protection Commission.

    After you agree in the App, scan photos and descriptions go to third-party AI service providers in the United States and Singapore, without your name, email address, account or device identifiers or IP address. Both countries take part in the Cross-Border Privacy Rules (CBPR) system (official information, in Japanese: www.ppc.go.jp/personalinfo/legal/kaiseihogohou/); the providers follow their own terms, which may differ from Japanese law (Privacy Policy, Section 2).

    The App's advertising software sends device and network information (including IP address), advertising identifiers, app information and ad interactions from your device to Google LLC and its affiliates. We do this to fund the free App; Google uses it to deliver, measure and secure advertising and, unless you switch off Profile → Allow personalised ads, to personalise it. Japanese version below.

    お客様の端末から外部に送信される情報について

    ESMART BIN GLOBAL LLP（所在地：インド。以下「当社」といいます）は、アプリ「eSmart Bin」（以下「本アプリ」といいます）に広告を表示するため、Google の広告配信サービス「AdMob」のプログラム（Google Mobile Ads SDK）を本アプリに組み込んでいます。このプログラムの働きにより、本アプリのご利用中に、お客様の端末から次の情報が Google に送信されます。日本の電気通信事業法（第27条の12）の定めに沿って、その内容をお知らせします。

    1．送信される情報
    ・端末、OS、ネットワーク、通信に関する情報（IPアドレスを含みます。IPアドレスからは、おおよその地域が分かります）
    ・広告用の識別子（Android の広告ID とアプリセットID、iOS の広告識別子〔IDFA〕。IDFA は、お客様が iOS の確認画面でトラッキングを許可した場合に限り送信されます）
    ・ご利用中のアプリ（本アプリ）に関する情報
    ・広告の表示やタップの記録
    ・広告用プログラムの動作状況に関する情報

    2．送信先（情報を取り扱う事業者）
    Google LLC およびその関係会社

    3．利用目的
    ・当社の利用目的：本アプリに広告を表示し、その収入によって本アプリを無料で提供するため。
    ・送信先の利用目的：広告の配信、広告の効果の測定、不正行為の防止のため。本アプリの設定でオフにしない限り、お客様の興味や関心に合わせた広告（パーソナライズ広告）の表示にも利用されることがあります。このほか、サービスの維持・向上や新しいサービスの開発など、Google のプライバシーポリシーに記載された目的にも利用されることがあります。
    詳しくは、Google の説明ページ「Google のサービスを使用するサイトやアプリから収集した情報の Google による使用」（https://policies.google.com/technologies/partner-sites?hl=ja）と、Google のプライバシーポリシー（https://policies.google.com/privacy?hl=ja）をご覧ください。

    4．パーソナライズ広告をオフにする方法
    サインイン後、画面下部の「プロフィール」を開き、「パーソナライズド広告を許可」のスイッチをオフにしてください。オフにすると、本アプリは Google に対し、パーソナライズしない広告だけを表示するよう求めます。その場合も広告は表示され、上記の情報は、広告の表示、効果の測定、不正行為の防止のために引き続き送信されます。端末側でも、iOS の「トラッキング」の設定や Android の「広告ID」の設定で、広告用の識別子の利用を制限できます。

    5．お問い合わせ先
    privacy@esmartbin.com（ご回答は英語となる場合があります）

    MEXICO

    AVISO DE PRIVACIDAD INTEGRAL (MÉXICO)

    Este aviso es para quienes usan eSmart Bin en México; para estas personas prevalece sobre la Política de Privacidad (en inglés), que contiene más detalle.

    1. Responsable. ESMART BIN GLOBAL LLP (LLPIN ACV-6643), con domicilio en C-816, Rajyash Rise, B/S Vishala Hotel, Sarkhej Road, Vejalpur, Ahmedabad 380007, Gujarat, India. Nuestro Departamento de Datos Personales atiende sus solicitudes en privacy@esmartbin.com.

    2. Datos personales que tratamos. De identificación y contacto (nombre, correo electrónico e identificador de su cuenta de inicio de sesión); de cuenta y uso (declaración de mayoría de edad, registros de inicio de sesión y de seguridad, resultados de clasificación, configuración de recordatorios de recolección, créditos, promociones e invitaciones); del dispositivo (identificador de instalación, identificador para notificaciones, modelo, sistema operativo, país, zona horaria, dirección IP y la ubicación aproximada —ciudad, estado y país— que derivamos de esa dirección IP); el contenido que usted envía (fotos o descripciones para clasificar, que no conservamos, y comentarios, correcciones y mensajes con sus imágenes); y de publicidad (dirección IP, identificadores de publicidad y del dispositivo e interacciones con anuncios), que el SDK de anuncios de Google recaba automáticamente en la App. No le solicitamos datos personales sensibles —no los incluya en fotos, descripciones ni mensajes— ni usamos sus escaneos para inferir su estado de salud.

    3. Finalidades primarias (necesarias; no requieren su consentimiento): administrar y proteger su cuenta; clasificar lo que escanea; darle créditos, estadísticas, rachas y recordatorios de recolección; atender sus mensajes y correcciones; mantener el funcionamiento y la seguridad del Servicio; mostrar, medir y proteger la publicidad no personalizada que financia el Servicio gratuito; prevenir fraudes y abusos; cumplir la ley y defendernos de reclamaciones.

    4. Finalidades secundarias (requieren su consentimiento): (a) personalizar la publicidad y (b) mejorar nuestra tecnología de clasificación con lo que usted envía en comentarios o correcciones. Puede negarse desde ahora, y así limitar el uso o la divulgación de sus datos, sin afectar al Servicio: para (a), desactive en la App Perfil → Permitir anuncios personalizados, no autorice el rastreo en iOS o elimine su ID de publicidad en la configuración de Android; para (b), escriba a privacy@esmartbin.com. Si no manifiesta su negativa, entenderemos que otorga su consentimiento.

    5. Transferencias. Para clasificar sus escaneos enviamos solo la foto o la descripción —sin su nombre, correo electrónico, identificadores ni dirección IP— a proveedores externos de servicios de IA ubicados en Estados Unidos y Singapur, que pueden conservarlas un tiempo conforme a sus propios términos; usted acepta este envío en la App antes de su primer escaneo. Google LLC y sus afiliadas reciben, como terceros, los datos de publicidad para entregar, medir y proteger los anuncios (finalidad primaria) y para personalizarlos (finalidad secundaria); si no manifiesta su negativa por los medios del punto 4, entenderemos que acepta esta transferencia. Entregamos datos a las autoridades competentes cuando la ley lo exige.

    6. Derechos ARCO y revocación del consentimiento. Como persona titular, usted puede acceder a sus datos, rectificarlos, cancelarlos, oponerse a su tratamiento y revocar su consentimiento, sin costo: escriba a privacy@esmartbin.com desde el correo de su cuenta, indicando su nombre, el derecho que ejerce y los datos de que se trata (para rectificar, también la corrección y su sustento). Verificamos su identidad con ese correo; un representante debe acreditar su identidad y su representación. Respondemos por correo electrónico en un máximo de 20 días hábiles desde su recepción y, si la solicitud procede, la cumplimos dentro de los 15 días hábiles siguientes (cada plazo puede ampliarse una sola vez por un periodo igual si el caso lo justifica); el acceso se entrega en copia electrónica. También puede eliminar su cuenta en la App (Perfil → Eliminar cuenta) o en esmartbin.com/delete-account. Si no desea que sus fotos o descripciones se envíen a clasificar, deje de escanear o elimine su cuenta.

    7. Cambios. Los publicaremos en esta página con su fecha; si son sustanciales, le avisaremos en la App o por correo electrónico antes de que surtan efecto.

    8. Autoridad. Si no está conforme con nuestra respuesta, o no la recibe en plazo, puede acudir a la Secretaría Anticorrupción y Buen Gobierno dentro de los 15 días hábiles siguientes.

    COMPREHENSIVE PRIVACY NOTICE (MEXICO)

    This notice is for people who use eSmart Bin in Mexico; for them it prevails over the Privacy Policy (in English), which contains more detail.

    1. Controller. ESMART BIN GLOBAL LLP (LLPIN ACV-6643), with its address at C-816, Rajyash Rise, B/S Vishala Hotel, Sarkhej Road, Vejalpur, Ahmedabad 380007, Gujarat, India. Our Personal Data Department handles your requests at privacy@esmartbin.com.

    2. Personal data we process. Identification and contact data (name, email address and the identifier of your sign-in account); account and usage data (your declaration that you are an adult, sign-in and security records, classification results, pickup reminder settings, credits, promotions and invitations); device data (installation identifier, notification identifier, model, operating system, country, time zone, IP address and the approximate location — city, state and country — that we derive from that IP address); the content you send (photos or descriptions for classification, which we do not keep, and feedback, corrections and messages with their images); and advertising data (IP address, advertising and device identifiers and ad interactions), which Google's ads SDK collects automatically in the App. We do not ask you for sensitive personal data — do not include any in photos, descriptions or messages — and we do not use your scans to infer your state of health.

    3. Primary purposes (necessary; they do not require your consent): administering and securing your account; classifying what you scan; giving you credits, statistics, streaks and pickup reminders; dealing with your messages and corrections; keeping the Service working and secure; showing, measuring and protecting the non-personalised advertising that funds the free Service; preventing fraud and abuse; complying with the law and defending ourselves against claims.

    4. Secondary purposes (they require your consent): (a) personalising advertising and (b) improving our classification technology with what you send in feedback or corrections. You can refuse from now on, and in that way limit the use or disclosure of your data, without affecting the Service: for (a), switch off Profile → Allow personalised ads in the App, do not allow tracking on iOS, or delete your advertising ID in Android's settings; for (b), write to privacy@esmartbin.com. If you do not state your refusal, we will understand that you give your consent.

    5. Transfers. To classify your scans we send only the photo or the description — without your name, email address, identifiers or IP address — to third-party AI service providers located in the United States and Singapore, which may keep them for a time under their own terms; you accept this in the App before your first scan. Google LLC and its affiliates receive the advertising data, as third parties, to deliver, measure and protect ads (primary purpose) and to personalise them (secondary purpose); if you do not state your refusal by the means in point 4, we will understand that you accept this transfer. We disclose data to the competent authorities where the law requires it.

    6. ARCO rights and withdrawal of consent. As the data subject, you may access your data, rectify or cancel them, object to their processing and withdraw your consent, free of charge: write to privacy@esmartbin.com from the email address on your account, stating your name, the right you are exercising and the data concerned (for a rectification, also the correction and support for it). We verify your identity through that email address; a representative must prove their identity and their authority. We reply by email within a maximum of 20 business days of receiving it and, if the request is granted, carry it out within the following 15 business days (each period may be extended once, for an equal period, if the case justifies it); access is provided as an electronic copy. You can also delete your account in the App (Profile → Delete account) or at esmartbin.com/delete-account. If you do not want your photos or descriptions sent for classification, stop scanning or delete your account.

    7. Changes. We will publish them on this page with their date; if they are material, we will tell you in the App or by email before they take effect.

    8. Authority. If you are not satisfied with our reply, or do not receive it in time, you may go to the Secretaría Anticorrupción y Buen Gobierno (Mexico's data-protection authority for the private sector) within the following 15 business days.

    (English courtesy translation; the Spanish text prevails.)

    TAIWAN

    For users in Taiwan, the App's description and its instructions for use follow in Traditional Chinese. The "All other countries and territories" section below also applies to you.

    eSmart Bin 中文說明（商品說明與使用方法）

    eSmart Bin 是由 ESMART BIN GLOBAL LLP（設於印度）提供的 AI 垃圾分類應用程式。以下為其商品說明與使用方法的繁體中文版本。下方「All other countries and territories」一節（英文）的隱私權說明亦適用於台灣使用者。

    首款 AI 垃圾分類應用程式！所有 iPhone、iPad、Android 手機與平板皆可順暢使用！

    不確定該丟哪個桶？對準、掃描，搞定。

    eSmart Bin 會在幾秒內明確告訴你物品該如何分類：資源回收、廚餘堆肥、電子廢棄物、有害廢棄物、特殊廢棄物或一般垃圾。拍一張照片，或直接輸入你手上的物品，應用程式就會辨識物品名稱、選出正確的分類桶，並告訴你丟棄前該如何處理：沖洗、壓扁、取下瓶蓋、分開放置。

    大家喜愛的原因

    • 一張照片，一個答案。不必翻查分類規則表。
    • 隨時隨地都能用：在廚房、在辦公室、在火車上，到哪都行。
    • 為居家生活與永續的地球而設計。以淺顯易懂的文字，清楚說明濕垃圾、乾垃圾、有害廢棄物與電子廢棄物的分類方式。

    使用方法

    • 拍照（Capture）：拍下物品的照片，即可得知分類桶、原因與丟棄小提示。
    • 描述（Describe）：不想拍照？輸入「油膩的披薩盒」或「舊手機充電器」，也能得到相同的答案。
    • 指南（Guide）：隨時可瀏覽的「What Goes Where?」（什麼該丟哪裡？）參考指南。
    • 修正結果（Fix result）：如果 AI 判斷錯誤，只要點兩下就能告訴我們。每一次修正都有助於讓它變得更好。

    看見你的貢獻

    • 每一件正確分類的物品都會計入你的個人檔案（Profile），並附上預估的二氧化碳減量。
    • 累積連續紀錄：連續多天進行分類，即可獲得額外掃描次數。

    免費且公平

    • eSmart Bin 完全免費。少量廣告讓它得以維持免費，沒有應用程式內購買。
    • 每日提供固定的掃描次數，另可透過連續紀錄、推薦好友、分享與觀看廣告獲得額外掃描次數。

    使用須知

    • 僅供 18 歲以上使用者使用。
    • 可使用 Google 帳號或電子郵件登入。你可以隨時在「Profile」（個人檔案）中刪除帳號。
    • 需要網路連線。為了辨識物品，你的照片（縮小後的副本）或你輸入的描述會以安全的方式傳送給第三方 AI 服務供應商。

    我們打造這款應用程式的初衷

    每一件正確分類的物品，就代表掩埋場少了一件垃圾、清潔人員少了一件需要徒手挑出的東西，也讓我們離希望孩子們行走的街道更近一步。垃圾分類不該需要一本規則手冊，而應該只要一秒鐘。這就是 eSmart Bin。

    小習慣，大不同。

    客服信箱：support@esmartbin.com

    ALL OTHER COUNTRIES AND TERRITORIES

    This section applies to you if the Services are offered where you live and your country or territory has no section of its own above.

    Your rights. We give every user the rights described in Section 10 of the Privacy Policy: to access, correct, delete and receive a copy of your personal information, to restrict or object to its use, and to withdraw a consent. Use the controls in the App or write to privacy@esmartbin.com; we reply within the period the law that applies to you requires. Giving us information is your choice, but the App cannot work without an account, and it cannot classify an item without the photo or description you send.

    Data Protection Officer
    ESMART BIN GLOBAL LLP, C-816, Rajyash Rise, B/S Vishala Hotel, Sarkhej Road, Vejalpur, Ahmedabad 380007, Gujarat, India
    Email: privacy@esmartbin.com

    Where your information is handled. We operate from India, and our main databases are there. Microsoft, Google, GoDaddy and our third-party AI service providers may store or process your information in the other countries where they run their services, including the United States and Singapore (Privacy Policy, Sections 2, 7 and 8). The laws of those countries may protect personal information differently from the law where you live. We send your information there because we cannot provide the Services otherwise. Where your law also requires your agreement, you give it when you accept the Privacy Policy and, for scans, when you agree to the "Before you scan" notice in the App. Nothing is sent for classification unless you scan, and you can end your agreement at any time by deleting your account. Wherever your information is handled, we require contractual protections.

    Why we use your information. Where your law requires a legal basis: we use account, scan-result and device information, and send your scans for classification, to perform our contract with you; we keep the Services secure, measure and improve them, and show and protect non-personalised advertising because we have a legitimate interest in running a free and safe service; we personalise advertising, and use what you send in a correction to improve classification, with your consent or, where your law allows it, on the basis of our legitimate interests, which you can object to at any time; and we keep the records the law requires.

    Advertising. Where personalised advertising is on, you can switch it off at any time at Profile → Allow personalised ads. Where the App keeps it off by default, it is used only if you switch it on there. Non-personalised ads may still be shown.

    Age. The Services are for adults only: you must be at least 18, or older if adulthood starts later where you live.

    Complaints. Please contact us first. You may also complain to the data-protection authority of the country where you live.

    Country notes.

    • Antigua and Barbuda: you may complain to the Information Commissioner.
    • Bermuda: our privacy officer is the Data Protection Officer above. You may also contact the Privacy Commissioner for Bermuda.
    • Brunei: the Data Protection Officer above is designated under section 7 of the Personal Data Protection Order, 2025. Unresolved complaints may be taken to the Authority for Info-communications Technology Industry (AITI).
    • Kenya: you may complain to the Office of the Data Protection Commissioner.
    • Liberia: you may complain to the Independent Information Commissioner. On request we will tell you who is accountable for our compliance.
    • Malawi: you may complain to the Malawi Data Protection Authority (P.O. Box 30214, Lilongwe; info@dpa.mw).
    • Oman: the Data Protection Officer above is our contact for Oman.
    • Panama: we send your information abroad because it is necessary for our relationship with you and, for scans, with your consent. Advertising information is sent to Google under contract terms that protect it: for personalised advertising only if you switch it on, and for other advertising on the basis of our legitimate interest in funding a free service. You may complain to the Autoridad Nacional de Transparencia y Acceso a la Información (ANTAI).
    • San Marino: the App asks for your agreement before it shows any ad, going by the device's region settings or SIM card, and shows ads only if you agree. You can change your choice at any time at Profile → Ad privacy options. You may complain to the Autorità Garante per la Protezione dei Dati Personali.
    • Saudi Arabia: we send your scans for classification under our agreement with you. You may complain to the Saudi Data and AI Authority (SDAIA) within 90 days.
    • Seychelles: you may complain to the Information Commission (P.O. Box 1342, Mont Fleuri; +248 4303188; enquiries@infocom.sc).
    • Taiwan: your rights to ask about, review, copy, correct and delete your information, and to ask us to stop collecting, processing or using it, cannot be waived. You may object at any time, free of charge, to the use of your information for marketing.
    • Thailand: the Services are for people aged 20 or over, or who otherwise have full legal capacity. You may complain to the expert committee under the Personal Data Protection Committee.

    We update this Schedule when a region needs information of its own or a region's law changes; the date above reflects the latest revision. Earlier versions are available on request at privacy@esmartbin.com.